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WDC10HC InstaShow® HDMI & USB-C Wireless Presentation Device
Instant Visual Communication and Collaboration for Modern Enterprises
Application
What type of USB-C port is compatible with InstaShow USB-C button for wireless presentation?
How to check Wi-Fi Area setting of InstaShow Button?
InstaShow Host and Button have the same Wi-Fi area setting so they should be paired successfully. Thus, to check Wi-Fi Area setting of InstaShow Button, please check the Wi-Fi Area setting of InstaShow Host.
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How to check the Wi-Fi Area setting of InstaShow Host?
Please enter Web Management and click "Information" on the left. You will see the setting of Wi-Fi Area on the bottom of the page.
Learn more
If I buy an InstaShow in one country, can I use it in another country?
How to change the sound coming from a laptop to the projector’s speakers while playing video through the InstaShow/InstaShow S on a projector?
Please adjust the setting of laptop audio to "HDMI output". Windows OS will record your previous audio output as default. Thus, you only need to re-appoint it to "HDMI output".
Learn more
Is InstaShow/InstaShow S compliant with HDCP?
Yes, InstaShow/InstaShow S is compliant with HDCP. When HDCP content is shared with InstaShow/InstaShow S, the HDCP content will be shown on the HDMI-compliant digital displays.
Learn more
Will the performance of InstaShow/InstaShow S be impacted if my PC is outdated?
No. InstaShow/InstaShow S does not use any software or share PC's CPU resource. Therefore, InstaShow/InstaShow S performs well regardless of the performance of your PC.
Learn more
Does BenQ InstaShow/InstaShow S support Mac extended mode?
Yes. BenQ InstaShow/InstaShow S support Mac extended mode.
Can I use InstaShow/InstaShow S for 10-12 hours per day?
Yes, you can.
What is the maximum length of HDMI cable to use on InstaShow ?
It is suggested to use a HDMI cable with maximum length of 3 meters on InstaShow/InstaShow S.
Learn more
Can I use InstaShow purchased from the U.S. in Europe?
Sorry but no.
InstaShow can only be used in regions of the same Wi-Fi Area but Wi-Fi areas of the U.S. and Europe are different according to the regulation.
Do I need to do anything when passing InstaShow button to another user?
You just need to plug out both InstaShow button's HDMI, USB cable, or type C from your PC. Nothing else is needed.
Learn more
What is the maximum workable distance between the button and the Host?
The maximum workable distance is listed below:
WDC10 series: 8 meters
WDC20 series: 15 meters
WDC30 series: 30 meters
VS20: 20 meters
Learn moreSpecification
Does the InstaShow series include Apache Log4j or Java Script Log4j support in its firmware design?
No, InstaShow series firmware designs do not include Apache Log4j or Java Script Log4j support.
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What is the power consumption that InstaShow Button needs from the USB port?
5V/0.9A
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Does InstaShow/InstaShow S support 3D content?
No, InstaShow/InstaShow S does not support 3D content.
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Does BenQ InstaShow/InstaShow S support Windows extended mode?
Yes, BenQ InstaShow/InstaShow S supports Windows extended mode.
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What is the difference between InstaShow Type-C and Barco Type-C?
InstaShow uses USB Type-C Alternative mode for display output while Barco Type-C is a USB mass storage designed for data transmission.
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What is the resolution displayed when InstaShow Host is waiting for connection?
The resolution displayed is 720p (1280x720) at 60Hz.
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Can InstaShow Host receive and display images from two buttons at the same time?
No, InstaShow Host receives and displays images from only one button at a time.
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What kind of wireless does InstaShow use?
IEEE 802.11ac, 5GHz, 2T2R.
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What is the maximum resolution supported by InstaShow?
The maximum resolution supported by InstaShow is 1920x1080 at 60Hz. Please refer to user manual for more information about supported resolution and refresh rates.
Learn moreExplanation
What is the benefit of turning on HDMI Standby Mode?
What is HDMI standby mode?
Further Query
Does the InstaShow series include Apache Log4j or Java Script Log4j support in its firmware design?
No, InstaShow series firmware designs do not include Apache Log4j or Java Script Log4j support.
Learn more
What is the power consumption that InstaShow Button needs from the USB port?
5V/0.9A
Learn more
Does InstaShow/InstaShow S support 3D content?
No, InstaShow/InstaShow S does not support 3D content.
Learn more
Does BenQ InstaShow/InstaShow S support Windows extended mode?
Yes, BenQ InstaShow/InstaShow S supports Windows extended mode.
Learn more
What is the difference between InstaShow Type-C and Barco Type-C?
InstaShow uses USB Type-C Alternative mode for display output while Barco Type-C is a USB mass storage designed for data transmission.
Learn more
What is the resolution displayed when InstaShow Host is waiting for connection?
The resolution displayed is 720p (1280x720) at 60Hz.
Learn more
Can InstaShow Host receive and display images from two buttons at the same time?
No, InstaShow Host receives and displays images from only one button at a time.
Learn more
What kind of wireless does InstaShow use?
IEEE 802.11ac, 5GHz, 2T2R.
Learn more
What is the maximum resolution supported by InstaShow?
The maximum resolution supported by InstaShow is 1920x1080 at 60Hz. Please refer to user manual for more information about supported resolution and refresh rates.
Learn more
How to resolve the connection issue and blinking LED indicator that took place after upgrading the firmware and driver for the button and host?
Please try the following:
1. Turn off the power of the host and button, and then turn them on.
2. Resync. the button to the host again by pressing the hardware buttons on them.
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How to fix the signal loss that occurred after 5~10 minutes in Video Mode when using InstaShow?
Please use the 5V/1.5Apower adapter to resolve signal loss.
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The button is unstable or not waking up if the laptop goes into sleep mode. How could I do to fix it?
The problem is related to the fact that in the battery plan, most of the laptop components deactivate when not used for a certain time. Please follow below steps to fix this problem.
(1) Adjust the power plan so that the USB does not deactivate while running on battery
(2) Unplug and plug TX
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How to change the resolution of Macbook when connected with InstaShow?
The changes are related to Macbook design. The resolution can be defined by changing the display setting of the Macbook:
(1) When "Default Retina Display" is selected, it will follow Macbook native resolution.
(2) When "BenQ InstaShow" is selected, it follows the native resolution of the connected display.
How to adjust the resolution of Windows laptop that is changed when connected with InstaShow?
Please select "Display" and adjust "Scaling" on the graphics card to adjust the resolution.
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My USB type-C laptop is not working with WDC10C. What can I do to fix it?
1. Please make sure if your laptop's USB type-C supports DisplayPort / ALT mode. For any type-C products, DisplayPort / ALT mode is a MUST to do wireless presentation.
2. Please make sure your laptop is not connecting other devices besides WDC10C. The laptop might fail to power on WDC10C because of other devices' power consumption.
Learn more
How to fix the screen that shows "HDMI Searching" when it's displaying laptop's image through InstaShow/InstaShow S?
Please check if the display of laptop has been set to "Extend screen" or "Duplicate screen".
Learn more
How can I make sure whether it is safe when the device in use is hot?
The approved environment temperature range for WDC10 InstaShow/ InstaShow S in operation is 0~40 °C. The upper temperature limit of InstaShow/ InstaShow S TX and RX ambient is 95 °C.
When the environment temperature is 40 °C, the measured temperature of WDC10 RX should be under 63 °C and that of InstaShow/ InstaShow S TX should be under 51.2°C, according to the regulation compliance. Please refer to the user manual for the suggested temperature range for safe use.
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What is the benefit of turning on HDMI Standby Mode?
What is HDMI standby mode?
What type of USB-C port is compatible with InstaShow USB-C button for wireless presentation?
How to check Wi-Fi Area setting of InstaShow Button?
InstaShow Host and Button have the same Wi-Fi area setting so they should be paired successfully. Thus, to check Wi-Fi Area setting of InstaShow Button, please check the Wi-Fi Area setting of InstaShow Host.
Learn more
How to check the Wi-Fi Area setting of InstaShow Host?
Please enter Web Management and click "Information" on the left. You will see the setting of Wi-Fi Area on the bottom of the page.
Learn more
If I buy an InstaShow in one country, can I use it in another country?
How to change the sound coming from a laptop to the projector’s speakers while playing video through the InstaShow/InstaShow S on a projector?
Please adjust the setting of laptop audio to "HDMI output". Windows OS will record your previous audio output as default. Thus, you only need to re-appoint it to "HDMI output".
Learn more
Is InstaShow/InstaShow S compliant with HDCP?
Yes, InstaShow/InstaShow S is compliant with HDCP. When HDCP content is shared with InstaShow/InstaShow S, the HDCP content will be shown on the HDMI-compliant digital displays.
Learn more
Will the performance of InstaShow/InstaShow S be impacted if my PC is outdated?
No. InstaShow/InstaShow S does not use any software or share PC's CPU resource. Therefore, InstaShow/InstaShow S performs well regardless of the performance of your PC.
Learn more
Does BenQ InstaShow/InstaShow S support Mac extended mode?
Yes. BenQ InstaShow/InstaShow S support Mac extended mode.
Can I use InstaShow/InstaShow S for 10-12 hours per day?
Yes, you can.
What is the maximum length of HDMI cable to use on InstaShow ?
It is suggested to use a HDMI cable with maximum length of 3 meters on InstaShow/InstaShow S.
Learn more
Can I use InstaShow purchased from the U.S. in Europe?
Sorry but no.
InstaShow can only be used in regions of the same Wi-Fi Area but Wi-Fi areas of the U.S. and Europe are different according to the regulation.
Do I need to do anything when passing InstaShow button to another user?
You just need to plug out both InstaShow button's HDMI, USB cable, or type C from your PC. Nothing else is needed.
Learn more
What is the maximum workable distance between the button and the Host?
The maximum workable distance is listed below:
WDC10 series: 8 meters
WDC20 series: 15 meters
WDC30 series: 30 meters
VS20: 20 meters
Learn more