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TDY31 Wireless USB Adapter
Enables wireless internet connection on BenQ displays
Application
How can I delete an account from IAM?
Admin or user accounts can be deleted from the IAM website.
1. Enter BenQ IAM
2. Select the profile icon
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Why isn't "Display ID" shown on the device?
"Display ID" will not be shown if the network is not available. Please make sure your device is successfully connected to the Internet.
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Why is the LED indicator of InstaShare Button not on after connecting to a BenQ Smart Display?
Please check the following:
1. If there is a loose connection between InstaShare Button and the device. Try to unplug and plug it in again.
2. Check if the USB-C port of the connected device is working correctly by testing it with other devices that have a USB Type-C connector.
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Why can't InstaShare 2 pair with BenQ Smart Display automatically?
Please select InstaShare 2 on the BenQ Smart Display and check that it is in hotspot mode, then connect InstaShare Button to the display for pairing.
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How can I delete an account from IAM?
Admin or user accounts can be deleted from the IAM website.
1. Enter BenQ IAM
2. Select the profile icon
Learn more