HT3560｜True 4K Home Theater Projector with Perfect HDR & DCI-P3

FAQs

• Does the projector support Bluetooth or Wi-Fi speakers?

  No, the projector does not have the capability to transmit audio via Bluetooth or Wi-Fi. We recommend connecting your speaker directly to your playback device or connecting the projector to an audio system via ARC/eARC for improved audio quality and to avoid latency issues associated with wireless transmission.

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• Does the projector support full 3D formats?

  Yes, the projector supports full 3D formats including Frame Sequential (PC), Frame Packing (Blu-ray), Side by side and Top & Bottom (streaming) 3D formats.

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• Can I turn on the Local Contrast Enhancer or MEMC while watching HDR10+ content?

  When watching HDR10+ content, you cannot enable Local Contrast Enhancer (LCE) at the same time. This is because HDR10+ does not allow additional contrast enhancement functions to be enabled, as they may conflict with other contrast-enhancing algorithms. However, it is okay to enable Motion Estimation and Motion Compensation (MEMC) at the same time.

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• How to watch HDR10+ content?

  If your player and video both support HDR10+, your projector will automatically activate when it receives an HDR10+ format through HDMI. However, if one of the player, video, or projector does not support HDR10+ format, the content will only be played in the standard HDR10 format.

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• Why does the 4K DLP Technology produce a slight high frequency noise?

  In order to create smooth 4K resolution images, True 4K DLP Technology utilizes high speed pixel displacement and the superimposition of pixels to produce the 8.3 million pixels seen by the viewer. An end result of this process is a degree of vibration that may results in a slight or unnoticeable high-frequency noise.

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• How to upgrade the new firmware for better input lag of the projector?

  Prepare a USB flash driver and format the USB to FAT32, download the new firmware from the BenQ website, and more. Please click and follow the instructions below, or read on to learn more about this topic.

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• What type of 4K HDR signal is compatible with the projector?

  The compatible resolution is 3840 x 2160 in pixels at 24/25/30/50/60 (Hz). Please click and follow the instructions below, or read on to learn more about this topic.

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• How do I connect a Fire Stick or Roku stick to the projector?

  Plug the Fire TV / Roku Stick device into the projector's outside HDMI port, plug one end of the USB cable into your Fire TV / Roku Stick, and more. Please click and follow the instructions below, or read on to learn more about this topic.

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• Can I connect the projector to any game console?

  1. Yes, you can connect the projector to a Switch, PS4/PS5, and Xbox console using an HDMI cable.
  2. Yes, you can connect a Nintendo Switch (Switch Lite is not supported) directly to the projector via a USB-C cable.

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• If I enable the keystone function in the projector, will the input lag be impacted?

  Yes, since image processing is required for the keystone function, input lag will be slightly longer but not affecting the smoothness in games when the keystone is enabled. Latency will hardly be noticeable with keystone function enabled, as lag time merely increase no more than 1 frame (4ms~16ms).

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